Services for ministry units

PRESENTATIONS:
• IMMIGRATION PROCESSES
- Refugee Claim
- Humanitarian & Compassionate Application
- Family Sponsorship
- Permanent Residence
- Canadian Citizenship
• THE REFUGEE SITUATION IN CANADA
• CLIENT SERVICES & PROGRAMS AT IRS
• CULTURAL AWARENESS

CONSULTATION:
• For Staff
Re: clients’ settlement process, including problems with
documentation and imigration issues.
Contact: Florence Gruer

CONSULTATION:
• For Management/Corps Officers/Pastors
- Providing settlement services for newcomers
- Working in a multicultural environment.
Contact: Major Holly Patterson

STAFF ORIENTATION:
Individual orientation for your new staff regarding IRS services,
settlement process and immigration procedures.
CLIENT REFERRALS:
- Individual assistance for clients at one of our four offices.
(Services listed in attached pamphlet.)
- Spiritual and emotional support for clients detained at
the Toronto Immigration Holding Centre.
Contact: Captain Mary Avendano

INTERPRETATION:
• Chinese, French, Portuguese, Spanish; Tagalog
• Available by phone.
Phone # for all services listed:
416-360-6036

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